Terms of Service

Last updated 23 September 2026 · Effective 23 September 2026

These terms govern your use of Verso, including this website, the Verso web application and the Verso Field mobile app (together, "the Service"), operated by Razite Private Limited ("we", "us"). By creating an account or using the Service you agree to them.

1. Accounts

Accounts are normally created for you by an administrator of the organisation whose workspace you join. You are responsible for keeping your password confidential.
You must give accurate account information and tell us promptly if you believe your account has been used without your permission.
You must be at least 18 to hold an account.

2. Your data stays yours

We claim no ownership of the forms you design or the responses you collect. Your organisation keeps all rights to them. You grant us only the licence needed to run the Service: to store, transmit, back up and display that content to the people your workspace's permissions allow.

You are responsible for the lawfulness of what you collect — including having a proper basis to collect personal data about the people you survey, and telling them what you are doing with it. We provide the tool; the survey is yours.

3. Acceptable use

You agree not to:

break any law, or infringe anyone's rights, using the Service;
collect personal data about people without a lawful basis, or in breach of a promise you made to them;
attempt to access another workspace's data, probe or disrupt our infrastructure, or circumvent access controls;
upload malware, or content that is unlawful or abusive;
resell or sublicense the Service without our written agreement.

We may suspend an account that puts the Service or other customers' data at risk. Where we can, we will warn you first.

4. Availability

We work to keep the Service available, but we do not promise it will be uninterrupted or error-free. We may change, suspend or withdraw features, and will give reasonable notice of anything that materially reduces what you rely on.

The mobile app is designed to work offline. Data held on a device that has not yet synced is outside our control: if the device is lost, damaged or wiped, that data is lost. Sync regularly.

5. Fees

The Service is currently provided without charge. If we introduce paid plans, we will show the price, billing cycle, refund terms and consequences of non-payment before you or your organisation agrees to any charge. We will not charge you without prior agreement.

6. Ending your use

You may stop using the Service at any time and request deletion of your account — see Account & Data Deletion.
We may terminate an account for a serious or repeated breach of these terms, or where required by law.
On termination, export your data first. After the retention periods in our Privacy Policy it cannot be recovered.

7. Disclaimers and liability

The Service is provided "as is" to the fullest extent the law allows. We exclude implied warranties of merchantability and fitness for a particular purpose.

We are not liable for indirect or consequential loss, or for lost profits, revenue or data. Our total liability in any twelve-month period is limited to the fees paid for the Service during the preceding twelve months. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

8. Changes to these terms

We may update these terms. If a change is material we will notify account holders by email at least 30 days before it takes effect, where reasonably practicable. Continuing to use the Service after that means you accept the change.

9. Governing law

These terms are governed by the laws of Pakistan. Subject to any mandatory rights you have under applicable law, the courts in Quetta, Balochistan have exclusive jurisdiction over any dispute.

10. Contact

support@razite.com
Razite Private Limited, House No. 32, Phase 3, Shahbaz Town, Quetta Cantt, Pakistan