Support

Something not working, a question about your workspace, or a data request — write to us and a person will read it.

Email us directly: support@razite.com

We reply within one business day.

Send us a message

We use this only to reply to you.

Common requests

I have forgotten my password

Use the "Forgot password" link on the sign-in page. If the reset email does not arrive, check your spam folder, then write to us.

I need an account

Accounts are created by the administrator of your organisation's workspace. Ask them first — they can add you and set your permissions in a moment.

My submissions will not upload

Open the Outbox in the app: each queued submission shows why it failed. Nothing is lost while it sits there — it will go up as soon as the problem is fixed. If the reason is not clear, send us a screenshot of it.

I want my account or data deleted

See Account & Data Deletion for what gets deleted, what is kept, and how long it takes.

Contact details

support@razite.com
Razite Private Limited, House No. 32, Phase 3, Shahbaz Town, Quetta Cantt, Pakistan
+92 339 8222888